Worlds Are Colliding to Create New Opportunities for Events
Yesterday, my colleague Ruud Janssen and I delivered a presentation called the 2010 Event Technology Shopping List at EIBTM. I will post the slides and video soon. But, first I wanted to share some of the thinking that was at the heart of our work.
Worlds Are Colliding
The digital world and the face to face worlds are colliding and I see several new opportunities emerging for events. Yesterday, we tackled these four new opportunities that have emerged for events to use event technology to transform the event:
- Extending the Meeting
- Including More People
- Improved Interaction
- New Formats
Extending the Meeting
We have the opportunity to stretch event experiences from 1-2 days to several days, weeks and months. Rather than looking at the meeting as an isolated event – we can look at it as one point in a conversation stream. By using your digital touch points wisely, you can start relationships earlier and change the nature of the face-to-face interactions onsite. Webinars, webcasts, social networks and social media tools are some of the technologies making this possible.
Including More People
The people that come to your event are a subset of your event community. For one reason or another, there are some people that cannot come to your event. It has nothing to do with you, your program, the venue, the destination or the price – they just can’t come. Rather than ignore these “potential” attendees – the technology tools like the backchannel and live streaming help you include them in your event experience.
Attendees are smarter than they have ever been. The gap between the experts on stage and the attendees in the audience has never been smaller. The collaboration tools that we have at our disposal have made it easier than ever to create this interaction. Equally important – there are a large number of audience response keypads, gadgets, handheld devices and mobile applications that put the power in the attendee’s hand and make it easier for you to engage them: Ask questions, collect ideas, vote, etc.
We still live in a world where good projects (meetings, marketing plans, etc.) are being cut in favor of better projects. Telepresence and Virtual Events are two event formats that have emerged as viable lost cost alternatives (or compliments) to full face-to-face events. While some face-to-face diehards may initially raise their noses at these two formats – I suggest that you take a closer look. I would prefer that you keep some options in your back pocket and fight for your projects – rather than accept defeat when the finance department and management want to cut your event.
The collision between the digital world and the face-to-face world creates several new opportunities for events. By framing the discussion in terms of these new opportunities – you can strategically approach technology rather than look at it tactically.
That’s my take – what do you think?