I would go with adventure 10 times out of 10.

Boston Scientific chose adventure, too. They skipped the General Session that would have stuffed 5,000 employees into chairs to listen to PowerPoint presentations.  Instead, they created an Expo environment – in the spirit of the Shanghai Expo – where employees could engage with the company, its products and people in many different ways.

Watch the video to see how it turned out. Then, put your PowerPoint down and get started creating your own Adventure.

The post Which Would You Choose: Four Hours of PowerPoint or an Adventure? appeared first on Interactive Meeting Technology.

All of this negativity can make the daily grind even more challenging. People are more snippy around the water cooler. There is lots of finger pointing, complaining, etc.

It is easy to forget why you are great. It is easy to forget what makes you so special. In other words, it is easy for you to lose your mojo.

Helping Employees Appreciate Your Company

It’s time that we “flip” the conversation. We need to start talking about what we do have instead of what we don’t have. If you are a fortune 500 company, you aren’t going to go away overnight. Things might be rough, today, but there still has to be something for you to celebrate.

Maybe it is your new product pipeline. Maybe it is your best in class customer service. Maybe it is your awesome channel power. Maybe it is your organization’s ability to persevere.

Whatever it is – are you using your internal events to rediscover your magic and appreciate it? You should.

5,000 Events for 5,000 people

This summer, I was part of an event team that took employees of a medical company on a personal journey to reconnect with their company. We brought manufacturing, operations, R&D, marketing and the top leadership together. Then, we created a museum type environment where they could go rediscover the great things about their company. Their awesome products, their awesome patients, their awesome physicans, and….their awesome colleagues.

For most of these employees, it was the first time that they had ever met the people who depended on them – their customers, their physicians and their leadership. For most of these employees it was the first time that they had stood shoulder to shoulder with each other.

While the event was remarkably busy  (5,000 people can do that to you!) – at one moment, I caught the CEO enjoying a silent moment watching videos that employees had created about the best kept secrets of the company. He was just listening to these employees talk about what was important to them. It was remarkable.

Constructive Conversations

At this event, my team used Pop-up Workshops (something that I made up), Informal Town Hall Meetings, Employee Tube Video Kiosks, Idea Kiosks and Reflection Stations to get people to release their positive energy and start talking constructively about the future.

These workshops and interactive kiosks yielded hundreds and hundreds of ideas and support from employees. Some came in the form of videos, some on post-it notes, while others came in the form of questions and other comments (digital, written and verbal).

Using User-Generated Content to Manage “Monday Morning”

While the immediate reaction to the event was – “WOW, that was awesome! It was just what we needed”. The real question is how do you maintain the momentum. What actions do you take on Monday morning?

We talked with the internal communications about this. They took on the challenge of repurposing this massive amount of user-generated content (video, questions, comments, etc.) on their intranet website, leadership blogs, internal e-blasts and in internal company newsletters. Very quickly after this event, the intranet site had content posted and the first e-blast went out from leadership. Regular updates are planned over the next several months.

So far so good.

Bottom Line

One event is not going to work like a magic pill and solve all of your problems. You can strategically use events to reconnect your employees and help them rediscover why your company is so great. You can use events to get your mojo back.

What are you doing to rediscover your organization’s mojo?

The post Are You Using Events To Get Your Mojo Back? appeared first on Interactive Meeting Technology.

Yesterday, that report was finally published by Echelon Design. The report highlights several case studies that reflect the possibilities for enhancing and enriching any event strategy. There are thoughts and insights from many people including:
> Kenny Lauer, Executive Director of Digital Experience at George P. Johnson Company
> Dennis Shiao, VP Product Marketing for InXpo
> Jeff Hurt, Director of Education and Engagement, Velvet Chain Consulting
> John Jainschigg, Director of Internet and Community at Ziff-Davis Enterprise
> Eric Lukazewski, Marketing Director and Social Media Strategist, Echelon Design

Talking about the report, Eric Lukazewski said, “we’ll continue to see an evolving event world with accelerated change and technology will forevermore be one of these primary factors.” This report helps all event professionals understand the new opportunities that social media brings to the table for marketing and expanding their own events.

Download the Free Report: Social Media in the New Event World.

The post Are You Ready for Social Media in the New Event World? appeared first on Interactive Meeting Technology.

The slide deck is below and the webinar recording is available here: Webinar recording.

[slideshare id=3469467&doc=march18inxposmwebinarfinal-100318131139-phpapp01]

Bottom Line

Social Media is creating new opportunities for you to connect, engage and educate your attendees. As your attendees get used to having more of these two way experiences in their real lives – they will start expecting similar experiences from your events. While there are many technologies that can help you – you need to make sure that you (1) set your objectives, (2) assess your audience and (3) map your needs to the resources that are available to you.

The post Free Webinar: Beyond Social Media – Uncover New Ways To Connect, Engage and Educate Your Audience Physically And Virtually appeared first on Interactive Meeting Technology.

To make things more complicated each country has its own customs. I always seem to forget what to do. Where do I start? Left cheek or right? Do we hug too? Two kisses or three? As a result, greetings can be awkward and uncomfortable for me – even though they are intended to be friendly and cordial.

I think the same awkwardness occurs in social media.

Each person has different preferences and comfort levels with social media. Some people are happy to write blog posts, while others prefer to rate them. Some people will write comments longer than your original post, but are terrified to actually write a blog post themselves. Some are happy to be lurkers – consuming your content and quietly going about their business.

How Does This Apply to Your Attendees?

If you want to engage your event community in meaningful dialogue, you need to engage them on their terms. To be effective, I think that you need to keep these two questions in mind:

1. How do my attendees prefer to engage with me through social media?
2. What tools can I deploy to engage attendees where they are most comfortable?

How Do You Engage Attendees on Their Own Terms?

The Groundswell is a great resource that can help you understand how your attendees will use Social Media. For those that have never heard of the Groundswell – it is an idea, book and research from Forrester Research. Here is an excellent video that summarizes the approach. (If you have 2 minutes – this video is worth watching.)

[vodpod id=ExternalVideo.883596&w=425&h=350&fv=]

If you want more information on the ground swell read this excellent summary or visit the Groundswell website. Equally important, try the Groundswell’s profile tool. It gives you a snapshot of your audience’s social media preferences. For an Association example – check out Frank Fortin’s Blog (Frank is the Communications Director of the Massachusetts Medical Society). You can read his findings here.

Bottom Line

Before you launch your Facebook fan page, start a Linkedin group or create a Twitter account – understand how your audience will be most comfortable engaging with you. Then, select the right social media tools to engage them accordingly.

Your event attendees need to feel comfortable engaging with you, unlike me, who is always trying to remember was it two kisses or three? Right cheek or left?

The post Does Social Media Feel Like an Awkward Embrace? appeared first on Interactive Meeting Technology.

This morning, I was powering through my backlog of “toread” articles when I ran across two articles from Jack Morton that are worth discussing: “The Power of Smart: Integrated Event Technology” and “Orchestrating the (IT) Experience.”

Think Beyond Tools. Focus on Attendees.

I like the way they frame the discussion in the Power of Smart: Integrated Event Technology. They help you move beyond technology tools to focus on attendees, operational efficiency and expanding the event. The author describes the Power of Smart as using integrated event solutions to “make life easier, more efficient and more effective.” Then, she defines integrated event technology as including the following three categories:

1. Applications that enhance the attendee’s experience
2. Applications that make the event marketer’s job easier.
3. Applications that help the event reach new audiences and generate new revenue streams.

To me, this framework makes it easier to create attendee focused questions like – what can I do to improve the attendee’s experience? What tools can I provide attendees to help them achieve their event objectives? I like those questions much better than starting with – should we do something on facebook?

Orchestrating Success. Focus on Touchpoints.

The article Orchestrating the (IT) Experience focuses on execution of the IT experience. What I liked most about Jack Morton’s approach here is the ruthless focus on attendees and their technology touchpoints. The author encourages you to match the right technology in the right amount (scale and scope) to the experience that you want to create. I think they are right on target here. Plus, I would add: make sure that your digital touchpoints are planned, scrutinized and tested in the same way that you handle your face2face touchpoints.

Bottom Line

The attendee’s experience at your event is the sum total of your face-to-face and digital experiences. You need to keep a sharp focus on your attendees, touchpoints and execution.

Does the digital strategy for your event start with attendees and touchpoints? Or do you find yourself starting in the techno-soup?

The post Insights from Jack Morton on Event Tech Strategy appeared first on Interactive Meeting Technology.